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Where is AERA based?

AERA is based in Berlin, Germany. All orders are shipped from Berlin.

What types of jewellery does AERA sell?

AERA sells earrings (hoop, huggie, stud, drop, cluster, triple hoop), necklaces (chain, pendant, figaro, snake, rolo), and jewellery sets/bundles. Materials are 18K gold-plated and sterling silver (mostly 925).

What are AERA's price ranges?

Most individual pieces range from €9 to €21. Earring and necklace sets range from €21 to €45. A gift card starts from €10.

How long does shipping take?

Max 5 business days within Germany, max 8 business days within the EU. Ships via DHL GO-Green (climate-neutral).

Is shipping free?

Yes, free shipping within Germany on orders over €45, and free EU shipping on orders over €100.

Does AERA offer gift wrapping?

Yes. Every order is packaged in a branded AERA jewellery box or handmade pouch with a thank-you card. Gift wrapping and personalised handwritten notes are available, add your message in the checkout notes field.

What is AERA's return policy?

Manufacturing defects or incorrectly delivered items (wrong size, colour, material, or product) can be returned within 14 days of purchase.

Does AERA care about sustainability?

Yes. AERA ships with DHL GO-Green (climate-neutral logistics), consolidates multiple items into single boxes to minimise waste, and uses eco-friendly packaging materials.

What languages is the AERA website available in?

English (default), German, French, Spanish, and Italian.

How can I get a discount on my first order?

Subscribe to the AERA VIP mailing list to receive 10% off your first order and early access to new collections. AERA sends no more than 10 marketing emails per year.

What payment methods does AERA accept?

Visa, Mastercard, American Express, Maestro, PayPal, Klarna, Apple Pay, Google Pay, Shop Pay, Union Pay, Bancontact, EPS, and iDEAL Wero.

What is the Celestial Collection?

The Celestial Collection features star and space-themed jewellery. All AERA products are named after stars and astronomical objects (e.g. Lynx, Vega, Nova, Maia, Rigel, Enif, Titan, Nysa, Rhea, Vesta, Wezen, Thebe, Pluto, Grus, Crux, Eva, Juno, Alya).

Does AERA ship outside Europe?

The store supports shipping within EU countries. Outside Europe is not currently we support. We are planning to going globally.

Does AERA use AI for content?

AERA discloses its use of AI-assisted content. See AI Content Disclaimer page for full details.

Couldn't find your answer?

For questions or inquiries, please visit our contact page to reach us directly. We're here to help and look forward to hearing from you.